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  •   over 11 years ago

Seller Account and Gear App Challenge Email Address are different

My email id for Gear App Challenge and the Email address registered at the Samsung Seller office are different ? What should I do ?

1. I am not allowed to change the email address in the Seller Account.
2. I have linked the correct For Sale link (which is the approved app in the Samsung Store) in my Gear App Challenge entry.
3. One of the tags as mentioned in the instructions was to tag the Samsung Store App with "Gear App Challenge"

So I have done (2) and (3) and that should be sufficient to link up the two items i.e. gear app challenge and seller id. Please let me know if this is good enough.

  • 4 comments

  • Manager   •   over 11 years ago

    Hi iRomin,

    Thank you for your question. It is not required that you use the same email address for ChallengePost and the Samsung GALAXY Apps Seller Office.

    If you have further questions about your submission, please email us at support@challengepost.com.

    Best,
    Serena

  •   •   over 11 years ago

    Hi Serena,

    Thanks for your response.

    OK. So to confirm - my email addresses are different but the content Id is correct and the same content id has been approved and available on the Gear App Store. So , please confirm if this is all ok and good to go to link up the two entries ?

  • Manager   •   over 11 years ago

    Hi iRomin,

    Yes, if your Content ID is correct and unchanged in both your challenge and Samsung Apps entries, then we should be able to link them.

    Best,
    Serena

  •   •   over 11 years ago

    Thanks.

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