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  •   over 11 years ago

Test Confirmation Rejected !!! With three days to go !!

App rejected citing two reasons. 1) Some error coming on installing the app the device. The error message is written in korean and I couldnt understand what the error is from the image. (Integrated Type application). 2) After installing , the Widget not opening in gear. I have just tested the same .apk file on Samsung RTL and its working just fine. Any suggestions on what to do?

  • 16 comments

  •   •   over 11 years ago

    Hi,

    I have similar problem: tester couldn't find my app (Clock widget with Intergrated type) in Gear app menu and Gear clock menu, but I can install my app on my Galaxy & real Gear 2 and any device combination in Remote Test Lab.

    So, I got advice on this forum to add permissions WRITE_USE_APP_FEATURE_SURVEY and WATCH_APP_TYPE.Integrated in AndroidManifest.xml. Check: http://gearapp.challengepost.com/forum_topics/3384-app-rejection-tester-couldn-t-find-the-app-after-installation.

    And I resent submission two days ago and haven't received any response from Samsung Certification Team now.

  •   •   over 11 years ago

    I don't think that is the problem. They seem to find the app installed in gear perfectly, but it doesn't open. But yeah I can try that once.

  •   •   over 11 years ago

    chakri1vr1,
    Where can you see the reasons for rejection? I receive the rejection email but I have not found the reasons on the site nor the email.

  •   •   over 11 years ago

    go to the sellers website and MyApplications page. Beside Rejected in red color, there will be a icon which once u click a popup opens up saying the same thing which u got in mail , btu there will be a attached (.zip) in that which u can download and inside that u can see the reason for rejection... hope it helps

  •   •   over 11 years ago

    kuelye,
    How is the process of resending the application? What is the option on the Seller site to update the apk?

  •   •   over 11 years ago

    chakri1vr1,
    Thanks! Good luck to you.

  •   •   over 11 years ago

    2 mramosr85:

    You should click small icon next to approval rejection text of your application in "My application" page. Then you should see popup window with additional rejection information and button "Resend app" (or "Register app") at the bottom of that popup window. Click it, upload your new binary and submit changes.

  •   •   over 11 years ago

    kuelye,
    Nice! Thanks.

  •   •   over 11 years ago

    @chakri1vr1

    How did you go adding that permission? I had the same problem on Android 4.4 (worked fine on 4.2) until I added that permission. App was installed correctly (Integrated Type), but would close as soon as I opened it.

  •   •   over 11 years ago

    Shaugh, Does it mention anything in the error log about Why its closing? My problem was it was working fine on RTL devices but while they were doing certification, it wasn't opening on Gear side, also there was some error coming on smartphone after installing the integrated app which they took a snapshot and sent it to me, but its in Korean. Anyone can help me with decoding it?
    ( https://drive.google.com/file/d/0B_RJcrMK6rlOMzREODhhLUxOTkE )

    Reagarding how to add those permissions :
    add these two lines just inside your your manifest tag in AndroidManifest.xml

    uses-permission android:name="com.samsung.android.providers.context.permission.WRITE_USE_APP_FEATURE_SURVEY"
    uses-permission android:name="com.samsung.WATCH_APP_TYPE.Integrated"

    and inside application tag add this line
    meta-data android:name="GearAppType" android:value="wgt"
    (this is for making the store accept the binary without any error, so u must have dont it already)

  •   •   over 11 years ago

    It was a while ago so my memory is a little sketchy. I think that there was no apparent log of the crash until I dug DEEP into the process with breakpoints and got an error about the missing permission.

  •   •   over 11 years ago

    This forum doesnt allow xml tags in the comments, so the above comment didnt have any code, I have removed the the special characters and updated that again, check it once to see if that might solve your issue

  •   •   over 11 years ago

    I have already solved my issue (a few weeks ago)! I was checking to see whether it had worked for you.

  •   •   over 11 years ago

    Ohh, mine was working fine previously too on RTL devices, but got rejected by certification as it didnt open in gear. Now after updating those extra permissions, still working fine on those RTL devices, but dont know if it will work for them, so waiting for the review. (what else can I do? :P )

  •   •   over 11 years ago

    @chakri1vr1 The message is not Korean, It's Chinese. You need to find Chinese friend to figure out the message..

    https://drive.google.com/file/d/0B_RJcrMK6rlOMzREODhhLUxOTkE

  •   •   over 11 years ago

    According to Google Translate, it says;

    "Error
    Installation Failure. Please try again later(0)
    OK"

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